Access-failure recovery
The job that never started still has a playbook.
No key. Dog loose. Tenant not home. This tool runs alone — you do not need photo QC. The crew should not improvise at the door. Copy the texts, log the trip, paste it into Jobber / Housecall Pro / ServiceTitan.
What failed
Preview
Hi Sara — Maya is at 124 Maple St and we don't have working access (key/lockbox). Can you share a code or an ETA in the next 15 minutes? If we can't get in we'll need to reschedule and a trip charge may apply.